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Above all this compact guide is single-mindedly practical: While you'll get all the background and definitions for these new tools, our emphasis here is on action---evaluating, implementing, measuring results. You'll get such actionable details as these:
• How to set up your corporate Twitter account---today
• How to convince top management that Twitter PR is a valuable element to your overall PR programs
• How to allow several members of your communications team to "co-tweet" on the account
• Discover the best ways to monitor what's being said about your company and products in the Twittersphere
• Who among your team members should be tweeting---what special talent should you be looking for in a tweeter?
• How you should respond when your company or product starts getting slammed on Twitter
• What legal ramifications should you be aware of, and when should legal get involved in your campaigns?
• Secrets of effective tweets (including a glossary of most common abbreviations)
• How often should you be tweeting---what is too little, what's too much?
To be sure, Twitter PR is fast becoming one of the most valuable---and highly valued---skills in the public relations field. On a personal note, the respect (and compensation) you receive as a professional communicator will only increase as you master this powerful tool.
But here's the other side: The blessing of social media PR confronts us with major challenges.
First, if we want to take leadership in new social media technologies, like Twitter marketing, we have to do it now, before aggressive marcomm and ad folks jump on them.
Second, of course, we need to understand these advanced tools---their strategic application, like Twitter's ability to leverage corporate brand and product sales.
And third, we have to know exactly what to do, in what order.
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